Case Study

American Eagle Outfitters: Refashioning procurement processes and vendor relationships with digital solutions

American Eagle Outfitters: Refashioning procurement processes and vendor relationships with digital solutions

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This customer story from SAP details how American Eagle Outfitters (AEO), a global specialty retailer, transformed its indirect purchasing processes and vendor relationships. AEO faced challenges maximizing efficiency in these areas as the company expanded. By implementing SAP Business Network for Procurement and SAP Ariba solutions, AEO achieved simplified processes, delivered compliant purchasing protocols, and significantly boosted efficiency. Notable results include 85% purchase order compliance overall, with their Mexico operations reaching 90% PO compliance and 91% of invoices transacting via the network. The solutions enabled electronic documentation collection and effective PO delivery, alongside supporting supplier catalogs and providing best-practice guidance on contract manageme

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