Procurement often makes three key mistakes in category management: treating it as a mere administrative task rather than a strategic function, neglecting the importance of digitalization, and failing to upskill talent. Viewing category management as administrative limits its potential to add value. Without digital tools, data analysis and collaboration suffer, reducing effectiveness. Additionally, without investing in upskilling, procurement teams may lack the necessary expertise to align category management with broader business goals. Addressing these issues can transform category management into a critical driver of value and resilience for the organization.

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