Case Study

Amadeus helps npower transform the speed and efficiency of customer and prospect marketing communications

Amadeus helps npower transform the speed and efficiency of customer and prospect marketing communications

Challenges TRWE npower is a leading UK energy company and is part of the RWE Group, one of Europe’s leading utility companies. The company serves around 6.5 million residential and business customers and produces around 10 percent of the electricity used in Great Britain. Stakeholder pressure is tightening up the way utilities market their services and npower is increasingly turning to telesales instead of face-to-face to communicate

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