Case Study

Altura Credit Union Obtains Granular & Valuable Branch Visitor Tracking Information Using Better Lobby

Altura Credit Union Obtains Granular & Valuable Branch Visitor Tracking Information Using Better Lobby

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Altura Credit Union, which was chartered in 1957 in Riverside, CA, is guided by five core value principles: 1) Respect; 2) Integrity; 3) Innovation; 4) Passion; and 5) Excellence. In order to help fulfill these goals, the $1.3 billion asset credit union is committed to re-investing into their Southern California community to provide more convenience to their members through their ATMs and 13 branch network. To better manage member visits to their branches, the credit union is turning to the Better Lobby visitor management solution from Better Branches Technology. This Credit Union industry-leading platform records the arrival of walk-ins and appointments and provides notification of arriving visitors to branch employees. Pam Cuthbertson, Altura's Director of Branch Operations Western Regio

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