Case Study

ALIGNING PEOPLE, PROCESSES & TECHNOLOGY TO SUPPORT A SERVICE MANAGEMENT BEST PRACTICES INITIATIVE

ALIGNING PEOPLE, PROCESSES & TECHNOLOGY TO SUPPORT A SERVICE MANAGEMENT BEST PRACTICES INITIATIVE

ALIGNING PEOPLE, PROCESSES & TECHNOLOGY TO SUPPORT A SERVICE MANAGEMENT BEST PRACTICES INITIATIVE SOLUTION: Customized ITIL Training Solutions PROCESS PEOPLE TECHNOLOGY The company’s ITIL training is delivered via cohorts, focusing on Foundation, Intermediate, and Expert level modules. The company chose Learning Tree to leverage their real-world experience for assisting clients to implement service management best practices. The company has also benefited from Learning Tree’s technology and web-based learning resources that help the students prepare and pass their certification exams. LEARNINGTREE.COM Business Case for Your Organization 92% of the 350 ITSM professionals surveyed by Axelos agree they need a much stronger strategic vision, aligned with the w

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