Case Study
Aktif Bank
Who is Aktif Bank? As T urkey’s largest privately owned investment bank, Aktif Bank stands out from the crowd thanks to its innovative business models and technology investments. With a range of prod- ucts across both physical and digital channels, Aktif Bank acts as both a business partner and a competitor to financial technology compa- nies in Turkey and globally. Together with its subsidiaries and business partners, the Bank serves 10 million individual, corporate and pri- vate customers across more than 10 lines of business, providing a wide range of services from loans to insurance and from payment sys- tems to card services. Digital Customer Service Hüseyin Erdem Oguz, Aktif Bank T est and R&D Unit Director, says, “One of the key competi- tive differentiators for Aktif Bank