AIT Designs Consultative and Comprehensive 10+2 Solution The Challenge: AIT’s South Bend station had been handling the domestic business for a worldwide distributor of military, industrial and commercial connectors. As the relationship grew, it was soon realized that the customer’s corporate headquarters location in Philadelphia was conducting its own ocean import and customs brokerage business through another forwarder. The contact advised AIT that they were not satisfied with the quality of services currently received from the incumbent provider, particularly in light of significant ocean import regulations being enforced across the industry. AIT-SBN immediately began collaborating with AIT’s Philadelphia team to identify areas of improvement and develop a high-quality logistics solution

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