Best-in-Class Customer Service and Powerful Network Connections Secure New Business for an AIT Customer The Challenge: Expediting a 300 kilogram international air shipment of networking equipment for an award-winning information technology delivery (ITD) company headquartered in San Francisco would have been challenging enough for an average freight forwarder. Installation engineers due to arrive on site expecting the equipment to be ready and waiting would have added a further degree of difficulty. But when the commercial end user in New Delhi, India didn’t hold an importer’s license, how could a tight delivery deadline be met without the customer’s pallets of high tech gear spending three to four weeks tied up with Indian customs authorities? Partnership with AIT Worldwide Logistics – a

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