Case Study
Airline Achieves 99.99 Percent Network Availability
© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 4 Customer Case Study EXECUTIVE SUMMARY Customer Name: KLM Royal Dutch Airlines Industry: Aviation Location: Netherlands Number of Employees: 33,000 BUSINESS CHALLENGE ? Reducing unanticipated downtime and meeting SLA for network availability ? Streamlining IT administration by improved visibility and fast problem-solving