A major European airport’s Technical Watch Center needed to replace its outdated KVM Matrix system to ensure reliable operations for air traffic safety. The old system lacked management features, had end-of-life units, and posed risks with noise and single points of failure. Black Box implemented an Emerald IP KVM solution with dual-head transmitters, multiviewer receivers, and redundant Boxilla managers, offering interoperability between 4K and HD, low bandwidth use, and fanless operation. The solution streamlined workflows, enabled quad-view and VM access, and doubled backup capacity. It proved robust, scalable, and futureproof, with plans for deployment in other airports.

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