57 COMMUNITIES The Challenge Affinity Credit Union is one of the largest credit unions in Canada with $4.7 billion in managed assets, 906 employees, and over 135,000 member owners. Recent and rapid expansion presented a significant challenge for the Affinity IT team. Growing to 66 locations in 57 communities, they were tasked with standardizing on a consistent and repeatable roadmap for all IT systems, including print infrastructure. The complexity in print was significant, as mergers and acquisitions introduced a wide range of print device makes, models, and service providers, with no consistent end user experience and very little visibility into the impact that print was having on the organization. The situation is best summarized by Curtis Mintkawetz, Support Services Manage

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