AerialinkTM Insurance Industry Solutions How texting can help your business increase sales and customer retention in today’s all-digital world. CASE STUDY1 Aerialink Insurance Case Study Copyright © 2018 Aerialink. All rights reserved. Historically, SMS messaging has been more about a one-way push of marketing and promotional content than it has been about a dialog. Conversational business messaging should be part of a cohesive “nurturing” process that develops a rela- tionship over time that listens and supports personalization. The continuing explosive growth of messaging is reflected in the exchange of more than 22 billion texts per day worldwide. The convenience of SMS messaging is compelling. But busi- ness messaging isn’t just about the convenience, or about delivering more r

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