Case Study
AEGON Hungary
Company: AEGON Hungary AEGON Hungary, a subsidiary of the AEGON Group that has offered financial services and insurance for more than 150 years. A springboard for development in 5 countries, AEGON helps people take responsibility for their financial futures in more than 20 markets and serves more than 40 million customers worldwide. In Hungary, AEGON serves approximately 1.5 million customers with 1.7 million policies. To understand the processes and data involved, this translates into nearly 1 million phone calls and 300,000 claim files processed annually. Eighteen significant IT systems feed 117 individual databases with 9.2 terabyte of data stored. This results in a lot of local facts that have to be rolled up and presented to the board. CURRENT SITUATION AEGON’s reporting la