CASE STUDY ADVANCED Advanced successfully upgrades managed service customers to latest Remedy ITSM v9.1 using Alderstone CMTThRough TheIR enTeRpRISe And MARkeT foCuSed SoLuTIonS, AdvAnCed poSITIveLy IMpACT MILLIonS of peopLe’S LIveS ThRough ConTInuALLy InveSTIng In TheIR peopLe, pARTneRShIpS And own TeChnoLogIeS To STAy foCuSed on TheIR MARkeTS’, CuSToMeRS’ And TheIR STAkehoLdeRS’ needS. They enable their customers to drive efficiencies, savings and growth opportunities through focused, right-first-time software solutions that evolve with the changing needs of their business and the markets in which they operate. True partnership is the defining thing that makes Advanced different from the competition. Advanced pride themselves on delivering focused software solutions for public sector,

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