Case Study

Addressing the Multi-Supplier IT Performance Challenge with Unified Monitoring

Addressing the Multi-Supplier IT Performance Challenge with Unified Monitoring

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citrixready.citrix.com eG Enterprise at eBay Addressing the Multi-Supplier IT Performance Challenge with Unified Monitoring eG Enterprise at eBay Case Studycitrixready.citrix.com | Case Study | eG Enterprise at eBay As one of the world’s largest marketplaces, eBay (NASDAQ: EBAY) connects millions of buyers and sellers around the world. Today, eBay has about 168 million buyers, $11 billion in mobile sales and over 12 million new listings every week. To attend to the needs of the millions of buyers and sellers, eBay has call centers around the world. Call center agents use Citrix application virtualization technologies to support their customers. As the lead for eBay’s team charged with supporting over 10,000 users in call centers around the world, Peter Dinh, Senior Virt

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