Adding Superior Infrastructure to Support Consistency and Quality
Adding Superior Infrastructure to Support Consistency and Quality
1 PagesAdding Superior Infrastructure to Support Consistency and Quality AireBeam + Zingtree CASE STUDY AireBeam provides high-speed Broadband and VoiP services to customers in Arizona and Colorado. Like most telecommunications infrastructure businesses, maintaining superlative customer service is mission-critical, complex and often costly. Initially, AireBeam tried working with traditional, outsourced tech support companies BPOs (Business Process
