This success story describes how a global FinTech payments and software company processing billions of transactions annually struggled with inefficient, jumbled processes created by its scale and attempts to keep stakeholders informed. The company needed a dedicated resource with deep familiarity across its internal systems to guide IT programs from conception through execution, streamline workflows, remove redundancies, and prevent new process gaps from forming. Adapture sourced and placed an onsite Program Manager who defined requirements, analyzed existing systems, and designed a more efficient operating approach while following company rules and constraints. The result was improved program throughput, with initiatives no longer stalling in inboxes, and a tailored, long-term strategy th

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