Case Study

Adapture Optimizes IT Strategy for Leading FinTech Payment Solution Provider

Adapture Optimizes IT Strategy for Leading FinTech Payment Solution Provider

Pages 2 Pages

This success story describes how a global FinTech payments and software company processing billions of transactions found it was overspending and lacked visibility because it managed more than 195 maintenance agreements with roughly 63,000 line items across 15+ resellers, creating low predictability and inconsistent service levels. The company needed a visible, manageable, and flexible approach that would reduce spend while supporting growth. Using Cisco customer experience and enterprise agreement expertise, Adapture created a long-term consolidation strategy that reduced contracts from 195 to about 50–60 and incorporated software licensing into a unified agreement. The solution cut annual expenditure from over $100 million to about $65 million, enabled easier onboarding of new users and

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