GE relies heavily on SupportCentral, its centralized global content base system. Known as “the heartbeat of GE,” SupportCentral stores everything from product manuals to equipment schematics to confidential personnel documents. The scale of this system dwarfs that of many public portals. Today Attivio’s Active Intelligence Engine® (AIE®) supports GE’s 550,000 global users with fast, secure access to 200 million documents. Even better,

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