Case Study

ACS Technologies Lifts Support with Avaya IX Digital and Avaya Mobile Experience

ACS Technologies Lifts Support with Avaya IX Digital and Avaya Mobile Experience

Pages 4 Pages

Case Study / ACS Technologies www.acstechnologies.com avaya.com ACS Technologies Lifts Support with Avaya IX TM Digital and Avaya Mobile Experience The more mobile users engaged the contact center at ACS Technologies, a leading provider of software and services to churches and schools, the more ACST wanted to find more effective and more personalized ways to engage with those users. Avaya Mobile Experience ® and Avaya IXTM Digital have shown the way. The Lord may move in mysterious ways, but a contact center should not—particularly when that contact center belongs to ACS Technologies (ACST), a firm renowned for the software it has developed to support faith-based organizations. Indeed, houses of worship large and small— representing many denominations—rely on software cr

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