American Greetings, the second-largest greeting card producer, leveraged HighRadius Autonomous Receivables Solution to automate 99% of its cash application process. This automation helped eliminate manual processes and improved efficiency, reducing the cash application team from six to 1.5 members while maintaining a 96% check-level hit rate and 99% transaction-level hit rate. The solution included automated invoice matching, AI-based remittance prediction, and a self-service payment portal. These improvements led to faster cash posting, enhanced customer relationships, and streamlined processes for managing e-payments, handling discounts, and credit card payments. The company also reallocated 75% of its staff to focus on higher-value tasks.

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