Just a few years ago, data was plentiful, but access was limited for Kendall Packaging. “So much time was being spent on the creation and adaptation of reports themselves,” says Russ Schneider, vice president of quality and engineering at Kendall Packaging. “No matter how much we tweaked them, we were still looking at pages of static numbers.” Departments were collecting and reporting information independently. This made it diffi cult for management to identify defi ciencies and track progress on a corporate level. Too much eff ort was wasted defi ning reports that didn’t support a proactive decision-making process. Kendall Packaging sought the fl exibility and speed of a dynamic information tool. “Our hope was that a business intelligence tool would make data more accessibl

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