Access One, a leading tech and communications provider, partnered with IDI Billing Solutions to overcome siloed systems and enable scalable growth. Leveraging IDI’s flexible, cloud-based B/OSS platform, Access One integrated 18 platforms, developed 161 endpoints, and executed 92M+ API calls. The Workflow module automated provisioning, CRM, commissions, and network monitoring, reducing manual tasks and increasing efficiency. Key outcomes included a 3-week to 3-day commissions cycle reduction and unified customer data management. IDI’s open platform empowered Access One to innovate rapidly, driving agility, automation, and enterprise-wide transformation.

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