ABS Associates: A better solution for evolving needs
ABS Associates: A better solution for evolving needs
1 Pages• Industry: Outsourced IT Services • Headquarters: Schaumburg, IL • Number of employees: 200 Case Study Challenge ABS Associates provides outsourced helpdesk, desktop, managed hosting and network support services to a diverse range of mid-to-large size companies. ABS offers first-line technical support for all its clients, and its previous remote solution eventually proved unsatisfactory. • The ABS customer service team handled about
