ABN Malaysia Network Operations Centers ARRIS Global Services Case Study KEY HIGHLIGHTS: • Location: Malaysia • Industry: Cable • Challenge: Develop, build, and support network monitoring centers for a new HFC network • Business Value • Regulatory-compliant censorship facility • Video quality monitoring and improvement • ARRIS Solution • Consulting, design, turnkey integration • ARRIS and third party systems • Delivered ARRIS and third party training • As-built documentation • NOC Staffing plan • Troubleshooting guides The Business Challenge ABN Malaysia, Malaysia’s first cable TV operator, had a vision to provide “Access for All,” eliminating the digital divide between the rich and the poor. ABN required certain Network Operating Center (NOC) monitoring capabiliti

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