Sandra German Owner, RDR, CRR, CRC, CPE, CRI, CSR(A), FAPR AB Captioning & CART. CHALLENGE When Sandra was looking for a remote realtime solution to offer her clients, she faced two hurdles: • The current technology she was using was very outdated and had several technical glitches. • There was hesitation from her clients to trust a remote product because they experienced difficulties in the past. Complicating the process was the fact that no one in Canada had successfully used a remote product for CART/captioning; therefore, her clients were insisting she come on-site to provide her services. To effectively change the minds of her clients, Sandra needed a remote captioning solution that would allow her to capture the spoken word and deliver it as if she were sitting in the same

Join for free to read