CUSTOMER STORY Industry: Retail Location: Atlanta, Georgia Size: 11,800 employees Aaron’s enhances customer focus and drives revenue growth with ServiceNow Decrease in call times Reduction in service fulfillment times Increase in same-store revenues 10% 75% For Aaron’s, delivering the best customer experience is critical for customer satisfaction and sales growth As a leading provider of retail lease-purchase solutions for furniture, consumer electronics, and appliances, Aaron’s is focused on delivering the best possible experience for its customers. With more than 1,400 stores across North America, effective store operations plays a huge part in creating this great experience, which is crucial for sales revenues and customer satisfaction. Aaron’s is driving an end-to-end c

Join for free to read