Case Study
A1 Bulgaria updates digital service strategy with Red Hat OpenShift
redhat.com facebook.com/redhatinc @redhat linkedin.com/company/red-hat Telecommunications 4,000 employees Benefits • Introduced digital self-service to improve customer experience • Reduced transaction processing time and improved scalability to support growing customer base • Created foundation for future cloud adoption Headquarters “ The new self-service features on our digital channels put us at the front of Bulgaria’s telecommunications industry.” Borislav Simeonov Senior IT and Digital Transformation Director A1 Bulgaria Sofia, Bulgaria A1 Bulgaria is one of the country’s leading telecommunications and digital service providers. The business is transforming its digital channels to increase efficiencies and open new lines of revenue. Together with its trusted technolo