NORRIS PRODUCTION SOLUTIONS, SHAFTER, CALIF A WELL-TIMED CALL AND KONECRANES’ SPEEDY REP AIR SERVICE LEAD TO A GOOD WORKING RELA TIONSHIP Norris Production Solutions is the world’s largest producer of sucker rods which join the surface and downhole components of reciprocating piston pumps for the oil and natural gas drilling industry. THE LUCK OF THE COLD CALL? Sales representatives make lots of cold calls and manage to make some at just the right time. That was the case when Konecranes’ Charles Shorter made a call to Norris Rods. The company, part of Norris Production Solutions, was primed to find a new overhead crane inspection and service provider – one they could depend on. And that wasn’t all. One of Norris’ two overhead cranes–both essential to daily operations–was causing

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