Case Study

A Transformational Experience

A Transformational Experience

Pages 1 Pages

A Transformational Experience SITUATION Dispatches were above an optimal level with the data suggesting that the high dispatch rate was linked to “no answer” activity to alarm events. TRANSFORMATION After converting Popular Community Bank over to Protection 1 and making them a part of the 1 Touch Plus group, our goal was to increase the response to alarm activity. We collaborated to create awareness at the local site level of the Protection 1

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