CASE STUDY Benefits summary • Increased member engagement, both online and mobile— Since implementing Q2 Digital Banking in 2013, the number of members enrolled in online banking has jumped from 18,000 to nearly 30,000 (a 60 percent increase) and two-thirds of its transactions are now conducted via mobile device • A highly accessible partner with a customer-first approach to all it does • Top-line security that keeps both members and the credit union safe LA CAPITOL FEDERAL CREDIT UNION A tradition of service, a commitment to growth CASE STUDY© 2018, Q2 Software, Inc. All rights reserved. The challenge Before implementing the Q2 Platform in early 2013, La Capitol FCU offered an online banking solution, but its limited functionality kept member enrollment low. “At the time, w

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