Case Study

A Story Of Small Business Innovation

A Story Of Small Business Innovation

Pages 2 Pages

Navigating the Maze of Accounts Payable With a customer base consisting of mostly Fortune 50 companies, Doug is all too familiar with the maze of accounts payable systems used by large enterprises. Take for example, one of Doug’s customers, one of the largest combined natural gas and electric utilities in the U.S. In the past, the utility organization had largely manual processes and would mail their purchase orders to DC Systems. Even after moving to emailed purchase orders, the process remained largely manual and cumbersome. With so many moving parts, it was easy for his company’s invoices to “get lost in the accounts payable process.” Doug recalls having to print out every invoice, mail to the corporate office and then follow up with them to confirm receipt. Then the waitin

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