Case Study

A Smart Response to Growth

A Smart Response to Growth

Pages 2 Pages

ALLERGAN | PHARMACEUTICALS | UNITED STATES A Smart Response to Growth Allergan and ZS created a data management and mobile reporting solution that reduced cycle times by 75%. ZS technology used: ARTiS TM The Problem More data, more problems Due to new product indications, Allergan’s buy-and-bill therapeutics space had grown rapidly. Manual processes and decentralized data were no longer an option. When Zander assumed sales operations responsibility for part of Allergan’s therapeutics space, he recognized some areas needed to be addressed: + Consistency—Each business unit used different data sources. + Efficiency—Operations needed to be streamlined to keep pace with growth and to reduce costs. + Accuracy—Manual processes needed to be automated. + Flexibility—Allerg

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