Case Study

A SMART Communication Solution for Nonprofift Organizations

A SMART Communication Solution for Nonprofift Organizations

Pages 2 Pages

A SMART Communication Solution for Nonpro? t Organizations 1,600 employees Nonpro? t organization Of? ceServ 7000 Series Background Goodwill Industries of New York and New Jersey, one of the oldest Goodwill affi liates in the US, needed to streamline incoming calls from 46 stores to a single location, and utilize assistive software technologies for its customer service representatives who are blind or visually impaired. Goodwill NY and NJ in

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