1 The Ministry of Health and Prevention (MOHAP) is responsible for the United Arab Emirates’ (UAE) healthcare policy and implementation. Since its inception in 1970, MOHAP has strived to enhance the health of its citizens by providing comprehensive, innovative healthcare services at a world-class standard. It also acts as a regulator and supervisor of the wider healthcare sector through the UAE’s integrated health legislative system. Driven by the UAE’s wider mission to turn government entities into digital service providers, MOHAP continued to develop effective health information systems and apply global standards in the management of health facilities and infrastructure. IT operations is a key success factor in this mission, and they have continued to improve their systems to be

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