IVU.suite at WVG OVERVIEW Employees 751 (group) Vehicles 873 (group) Transport services 48 million passengers annually, 35 million vehicle kilometres (group) Operations Public transport Objectives Introduction of a new fare system Special features Very short introduction time of five months No intervention in core processes Comprehensive model transformation IVU products IVU.fare, IVU.ticket, IVU.box INITIAL SITUATION One single fare for Westphalia-Lippe: Thanks to the “WestfalenTarif” fare, passengers only need one ticket for the entire region. The public transport operator Westfälische Ver- kehrsgesellschaft (WVG) operates most lo- cal transport in the region, with its compa- nies Regionalverkehr Münsterland GmbH (RVM), Regionalverkehr Ruhr-Lippe GmbH (RLG) and Verkehrsgesellsch

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