Case Study
A modernized registration system for lifelong learners
Northwestern Michigan College (NMC), located in Traverse City, Michigan, serves a diverse student body, focused on providing workforce development, continuing and extended education, and community college courses and degrees. Like many community colleges, NMC’s extensive non-credit and extended education programs are designed to serve a wide variety of students—from summer enrichment and year-round youth programs to courses specifically designed for those age 50 or older. The number of different demographic groups necessitates a more complicated enrollment process than a standard for-credit course might. For example, a youth-oriented program might require information about allergies and emergency contact information. And older adults may even be hesitant to register online at al