A Lean-Driven Transformation: Ministry For Primary Industries Overhauls Its Contact Centre Services
A Lean-Driven Transformation: Ministry For Primary Industries Overhauls Its Contact Centre Services
1 PagesA lean-driven transformation Founded in 1850, the University of Sydney is Australia’s oldest university and one of the most prestigious in the country. Ranked as the 27th most reputable university in the world, it comprises 16 faculties and schools. Challenge The university’s administration Campus Infrastructure Services (CIS) is responsible for 13 campuses and their 720 buildings and grounds. CIS covers building engineering, maintenanc
