A Leading Non-Profit Benefits Group Uses a Joint Roadmap Session with Their Third-Party Administrator to Increase Transparency and Improve Service
A Leading Non-Profit Benefits Group Uses a Joint Roadmap Session with Their Third-Party Administrator to Increase Transparency and Improve Service
1 Pagesneosllc.com | 860-519-5601 ©2019 NEOS CLIENT CASE STUDY A Leading Non-Profit Benefits Group Uses a Joint Roadmap Session with Their Third-Party Administrator to Increase Transparency and Improve Service Company: The nation’s leading organization dedicated to improving the skills, health, and sustainability of home care workers Industry: Benefits Administration Line of Business: Group Benefits Location: Pacific Northwest Challenge: The client needed to align with their TPA to improve service and transparency Services: Business Process Design & Optimization Results: TPA and client alignment on cross- functional team roadmaps and a documented action plan moving forward BUSINESS PROBLEM The client’s TPA was experiencing ongoing instability eighteen-months after imp
