neosllc.com | 860-519-5601 ©2019 NEOS CLIENT CASE STUDY A Leading Non-Profit Benefits Group Develops a Future-State Vendor Strategy to Drive Continuous and Sustainable Growth Company: The nation’s leading organization dedicated to improving the skills, health, and sustainability of the home care workforce Industry: Benefits Administration Line of Business: Group Benefits Location: Pacific Northwest Challenge: The client needed to determine its future-state vendor strategy to present to the Board of T rustees Services: Business Process Design & Optimization Results: Dual workstream approach to optimize the current-state while also planning for a potential RFP to find a new vendor BUSINESS PROBLEM The client’s TPA was still experiencing ongoing instability 18 mo

Join for free to read