A Leading Healthcare Provider in the USA Unifies its Recruiting, HR and Payroll Processes by Migrating to Oracle HCM Cloud
A Leading Healthcare Provider in the USA Unifies its Recruiting, HR and Payroll Processes by Migrating to Oracle HCM Cloud
2 PagesThe document provides insights into Mastek's Customer Service Lifecycle Harmonization (CSLHC) framework. It emphasizes the importance of integrating customer service processes across various touchpoints to enhance customer experience. The CSLHC framework focuses on streamlining service delivery, leveraging automation, and optimizing resource allocation. It also highlights the significance of data-driven decision-making and continuous improvement. Overall, the document outlines Mastek's approach to harmonizing customer service lifecycles for improved efficiency and customer satisfaction.
