Case Study
A large U.S. Department of Defense (DoD) installation
Case Study: Background While the base’s physical location is ideal for keeping watch over the region, the rural geography presented unique challenges for IT staff, as a large network locations were scattered throughout the jungle terrain. Sending technicians to these sites every time the network encountered an issue was inefficient for a team that simply did not have the staff to cover all locations. Very often outages occurred unexpectedly,