Case Study

A Health Insurer Needed More Intelligent Claims Processing. We Brought Our IQ To The Table

A Health Insurer Needed More Intelligent Claims Processing. We Brought Our IQ To The Table

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Conduent Health Healthcare Payer Services The challenge: an aggressive 75-day rampup to full data capture services of over 250,000 claims per week. We took on the task, and increased the number of auto-adjudicating claims. The result was a 75 percent reduction in processing cycle time, from an average of 10 days to just 60 hours. The Challenge When a major health insurer decided to overhaul its less-than-efficient claims processing syst

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