CASE STUDY CUSTOMER INFORMATION A global travel company which operates in 174 countries and arranges travel, meetings and events for different companies. They also help in design of travel program and policies that delivers measurable results for clients. CHALLENGES/BUSINESS NEEDS The customer was using the older business process and technology for their core business which included spreadsheets and other manual tools to keep track of things. The systems were not easily reportable and it was very hectic to assign work to different stakeholders and measure their productivity. SOLUTION We recommended a leading Process Lifecycle Manager as the product for their implementation. Using that product they were able to easily assign the work and effectively track the user output

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