Case Study

A fast-growing, modern media agency with multiple locations nationwide consolidated their communications platforms and telecom carriers

A fast-growing, modern media agency with multiple locations nationwide consolidated their communications platforms and telecom carriers

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A fast-growing media agency with 500 employees across five offices needed to consolidate fragmented voice systems and multiple carrier contracts inherited through acquisitions. BCM One implemented Skype for Business Cloud PBX with PSTN calling and conferencing, upgraded licenses to E5, analyzed network topologies, and managed complex number porting. A pilot rollout, training program, and customized guides ensured smooth adoption. The agency gained a centralized voice and meetings platform, eliminated hardware costs, cut telecom expenses nearly in half, and now operates on a unified Microsoft Office 365 E5 environment.

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