Case Study

A Contracting Process Renovated: Ecteon’s Contraxx Increases Productivity and Improves Contract Completion, Quality and Cycle Time for Blue Shield of

A Contracting Process Renovated: Ecteon’s Contraxx Increases Productivity and Improves Contract Completion, Quality and Cycle Time for Blue Shield of

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A Contracting Process Renovated: Ecteon’s Contraxx Increases Productivity and Improves Contract Completion, Quality and Cycle Time for Blue Shield of California Situation Blue Shield of California (BSCA), an independent member of the Blue Cross Blue Shield Association, is a nonprofit health plan with four million members, 6,800 employees, and more than $13 billion in annual revenue. Founded in 1939 and headquartered in San Francisco, BSCA and its affiliates provide health, dental, vision, Medicaid and Medicare healthcare service plans in California. The company’s mission is to ensure all Californians have access to high-quality care at an affordable price. With the organization’s growing member base, BSCA needed a better way to consistently create, manage, and store post-sale a

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