Case Study

A 98-percent saving: The City of Västerås processes forms with staggering speed

A 98-percent saving: The City of Västerås processes forms with staggering speed

Pages 1 Pages

REFERENCE sto Ry The Department of Surveys and Statistics at Västerås Stad (The City of Västerås), frequently carries out surveys for different departments within the city. The survey forms are sent by post to a selection of the city’s population in order to find out what people think about the services the city provides. This means thousands of envelopes to open and forms to read, not to mention the overwhelming amount of data to key in

Join for free to read