The fifth largest U.S. bank leveraged embedded automation with Automation Anywhere to transform operations and the employee experience for 60,000+ staff. Facing a talent crisis and aiming to complete a rapid acquisition, the bank embedded bots into core systems like SharePoint and custom apps to eliminate 70% of manual processing and streamline HR, finance, AML, and retail functions. The transformation boosted productivity, reduced burnout, and enabled an 11-month acquisition—setting a record. Now, the bank plans to scale further with AARI and backend microservices to enhance its digital ecosystem and customer experience.

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