Business Process Management Putting process at the center of business management A publication of www.leonardo.com.au Page - 2 www.leonardo.com.au Page - 3 1. 2. 3. 4. 5. 6. 7. www.leonardo.com.au Page - 4 Figure 1: The Gray Zone www.leonardo.com.au Page - 5 www.leonardo.com.au Page - 6 1. 2. 3. www.leonardo.com.au Page - 7 ? ? ? ? Figure 2: Whyte & Brite Laundry Organization Diagram www.leonardo.com.au Page - 8 www.leonardo.com.au Page - 9 M a n g e m e n P r o c e e Lead The Organisation a t ss s Figure 4: Whyte & Brite Process Architecture

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