Life Insurance—New Business and Medical Underwriting Moving towards the digital future by thinking big and delivering in small continuous components A multinational insurer set out to become the largest writer of term life insurance. Beyond the general challenges of building market awareness, they were also faced with the challenge of keeping costs down and margins up. How could they differentiate themselves from their competitors to encourage more broker engagement? How could they turn around more quotes faster? They had their core systems to work with—a medical underwriting application, rating and policy administration. The work around these core systems creating bottlenecks. Sending applications for review, moving it to rating, sending for medical underwriting, loading a

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